Job Description of Area Sales Manager (ASM)- Named Accounts – L3- Mgr S.No. Particulars 1. Position 2. Location Zonal Level 3. Reports to v City Sales Manager 4. Key relationships v Supervises: Sales Associates v Key Accounts Manager; Pre-Sales Tech Manager / Executive; Sales Planning & Control Manager / Executive 5. Key Result Areas v Acquire the targeted no. of customers in the specified territory within defined period. v Achieve the sales revenue target allocated for the allocated territory. 6. Responsibilities v Responsible for the achievement of the customer acquisition & revenue targets for the assigned territory. v Supervise a team of Sales Associates and allocate sales targets to them. v Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies v To keep a track of the tele-communications infrastructure, customer locations, infocom requirements, relevant systems & processes (like buying process & others) & other information in line with formats defined in the prospect card. v Assist the City Sales Manager in developing competitive sales strategy for the assigned territory considering all significant external (competition info, customer needs etc.) & internal factors (business strategy, sales targets etc.) & implement the same through sales associates. v Build & maintain relationship with customers. v Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Post-Sales Technical support, customer support, billing and other functions. v Build the Client Relationship by sponsoring and organising events & seminars in coordination with the City Sales Manager & promotion team. v Keep a track of the clients business initiatives and future plans and analyse its impact on the business in coordination with Town Sales Manager. v Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues. v Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same with the help of City Sales Manager to pre-empt its impact on the business . v Assist City Sales Manager in striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines. v Keep a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & systems in coordination with the Town Sales Manager v Implement the co-sponsorships and joint promotions programs with customers in coordination with the City Sales Manager & RICL promotion team. v Identify the opportunities, in coordination with the City Sales Manager, to use the clients to get new leads & customers through pyramid marketing to sell to their customers for mutual benefits & implement the same. 7. Capabilities and competences v Selling skills v Communication v Interpersonal v Planning & Organisation v Time Management v Functional v Expertise in identifying the business opportunities by evaluating the clients current infocom capabilities & the new requirements in line with its changing business needs. 8. Experience v 4 - 7 years (in Direct Sales) 9. Qualifications v Engineer (Electronics & Communications) / MBA preferred 10. Age v Less than 30 years
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Area Sales Manager (ASM)- Named Accounts
